Sharlee Strebel

How do I know what items are eligible for an auto renewal that currently aren't set up?  Login into your account Click your profile icon in the top-right corner Click 'Setup Auto Renewals' Items t...

Who can pay for my individual membership? This will depend on the access level an account has to your profile. Only accounts with ‘Full Access’ (or 'Event Only' in some instances) will be able to p...

The reason why your membership will be in an ‘Action Required’ or ‘Pending Approval’ status will be down to one of the following two reasons: The membership has dependencies (other add ons are re...

Most NGBs have a welcome email that is triggered once a membership is purchased or renewed. This email is different to the 'Payment Confirmation Email' that is also received and can sometimes go un...

What can a User first see? When you log in to your account on the Platform you will be taken to a page that will display a profile card for yourself and all the individual athletes that you mana...

This article explains how an end user can update their own email address. Note: If a user attempts to update to an email address that exists elsewhere in the Platform they will be blocked from m...

The Sport:80 Platform is used by a growing number of organizations. If you are a member of another organization that uses our platform you may have an account that has been set up. To access your a...

As part of the global enhancements launched through 2022, updating the Platform to be accessible across devices is being released as Platform modules are re-developed.  The Platform display adju...

The Sport:80 Platform is both desktop and mobile friendly. The Platform will re-size the pages depending on the device used, but all the features are as equally accessible on a mobile and tablet...

A Background Screen consists of a number of checks carried out by a third party to determine an individuals suitability for a particular role. A valid background screen is often a dependency on add...