Vertical Life FAQ's
- How to Register for a USA Climbing Event
- Can I update my birthday in Vertical Life?
- Do coaches need to create a new athlete profile?
- Will a human see my questions?
- With the new Vertical Platform, will I need a profile as an aide since I have a volunteer membership or am I good as is?
- Can I still make a profile for an athlete if they are not a US citizen?
- Where is the actual link to Vertical Life?
- How can we verify if everything is set up correctly?
- How does a competitor withdraw their QE registration?
- How do I create an Athlete Profile in Vertical Life?
- Do parents have to be the athlete manager for a minor? My child is turning 18 soon and I’d like for them to be responsible for the account.
- What happens when the athlete turns 18? Do they need to create a new profile? How do they do that when each athlete is only permitted one athlete manager?
- The Vertical Life link isn't working?
- How does registration work when an athlete competes both before and after they turn 18 in a season?
- What happens when the athlete turns 18? Do they need to create a new profile? How do they do that when each athlete is only permitted one athlete manager?
- Do parents have to be the athlete manager for a minor? My child is turning 18 soon and I’d like for them to be responsible for the account.
- I have multiple athletes and did not hit the "multiple" athletes option. I only added one athlete, how do I add my other athletes?
- What if the competitor has more than one membership type -– Collegiate, Coach, and Elite. The system only allows me to choose one option.
- My competitor is already in Vertical Life, but has 3 profiles and one of them has the wrong birthdate. How did this happen, how can it be fixed and do I need to create a new profile?
- After I created an account for my athlete, she now has two athlete profiles, one with the previous results from her Elite events and one is the new one without any results in it. Is it possible to merge both profiles?
- After I create the profile and click to view the membership it states “no data to be shown for this party.” Why is this?
- Must the email I use for creating a Vertical Life account match my athlete’s USAC membership account?
- My child had an account in Vertical Life previously. He is under 18 years old and is listed as athlete manager. Do I need to change it to my name?